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Title
Text copied to clipboard!ICT Manager
Description
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We are looking for an experienced ICT Manager to oversee and manage all aspects of our Information and Communication Technology (ICT) operations. The ideal candidate will be responsible for ensuring the smooth operation of our ICT infrastructure, including hardware, software, networks, and systems. This role requires a strategic thinker with strong leadership skills and a deep understanding of ICT best practices. The ICT Manager will work closely with other departments to identify and implement technology solutions that enhance business operations and drive efficiency. Key responsibilities include managing ICT staff, developing and implementing ICT policies and procedures, ensuring data security and compliance, and staying up-to-date with the latest technology trends. The successful candidate will have a proven track record in ICT management, excellent problem-solving abilities, and the ability to communicate effectively with both technical and non-technical stakeholders. This is a critical role that requires a proactive approach to managing ICT resources and a commitment to continuous improvement.
Responsibilities
Text copied to clipboard!- Oversee the day-to-day operations of the ICT department.
- Develop and implement ICT policies and procedures.
- Ensure the security and integrity of the organization's data.
- Manage ICT staff, including hiring, training, and performance evaluations.
- Coordinate with other departments to identify and implement technology solutions.
- Monitor and maintain ICT infrastructure, including hardware, software, and networks.
- Develop and manage the ICT budget.
- Ensure compliance with relevant laws and regulations.
- Stay up-to-date with the latest technology trends and best practices.
- Provide technical support and guidance to staff.
- Manage relationships with external vendors and service providers.
- Plan and oversee ICT projects, including system upgrades and new implementations.
- Develop disaster recovery and business continuity plans.
- Conduct regular audits of ICT systems and processes.
- Ensure the availability and reliability of ICT services.
- Implement and manage cybersecurity measures.
- Evaluate and recommend new technologies to improve business operations.
- Prepare and present reports on ICT performance and initiatives.
- Ensure effective communication and collaboration within the ICT team.
- Foster a culture of continuous improvement within the ICT department.
Requirements
Text copied to clipboard!- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years of experience in ICT management.
- Strong knowledge of ICT infrastructure, including hardware, software, and networks.
- Experience with ICT policy development and implementation.
- Excellent leadership and team management skills.
- Strong problem-solving and analytical abilities.
- Excellent communication and interpersonal skills.
- Experience with budget management and financial planning.
- Knowledge of data security and compliance requirements.
- Ability to manage multiple projects and priorities simultaneously.
- Experience with disaster recovery and business continuity planning.
- Proficiency in project management tools and methodologies.
- Strong understanding of cybersecurity best practices.
- Ability to work effectively with both technical and non-technical stakeholders.
- Experience with vendor management and contract negotiation.
- Proven track record of implementing technology solutions that drive business efficiency.
- Ability to stay up-to-date with the latest technology trends and best practices.
- Strong organizational and time management skills.
- Ability to work under pressure and meet deadlines.
- Commitment to continuous improvement and professional development.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing ICT infrastructure?
- How do you stay up-to-date with the latest technology trends?
- Can you provide an example of a successful ICT project you managed?
- How do you ensure data security and compliance within an organization?
- What is your approach to managing and developing ICT staff?
- How do you handle multiple projects and priorities simultaneously?
- Can you describe a time when you had to solve a complex ICT problem?
- How do you manage relationships with external vendors and service providers?
- What strategies do you use to ensure effective communication within your team?
- How do you develop and manage an ICT budget?
- Can you provide an example of a technology solution you implemented that improved business operations?
- How do you approach disaster recovery and business continuity planning?
- What is your experience with ICT policy development and implementation?
- How do you ensure the availability and reliability of ICT services?
- Can you describe your experience with cybersecurity measures?
- How do you evaluate and recommend new technologies?
- What is your approach to continuous improvement within the ICT department?
- How do you handle performance evaluations and training for ICT staff?
- Can you describe a challenging situation you faced as an ICT Manager and how you resolved it?
- What tools and methodologies do you use for project management?